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New to Us?

Join OUR Wag-tastic Crew

Joining the Western Wag family is easy and exciting! Follow these simple steps to get started:

  1. Register on the Portal: Sign up on ACUITY, our booking software, to create your account.

  2. EMAIL Documents/Vaccines: Ensure your furry friend's vaccinations and important documents are up to date and EMAIL THEM TO molly@westernwag.com

  3. Fill Out Waiver: Complete the waiver in ACUITY before your evaluation day.

  4. Book Evaluation Day: Schedule a fun evaluation day to meet our team and let your pup get acquainted with their new playmates.

Welcome to the Western Wag family, where every day is a tail-wagging adventure!

Have a question? Fetch Some Answers!

  • Welcome to the pack! We’re thrilled to have you and your pup join the Western Wag family. Here’s how to get started:

    1. Create a Profile: Sign up on Acuity, our booking platform. Be sure to include your pup’s name and any important details about your furry friend in the notes section.

    2. Submit Vaccine Records: Email your pup’s updated vaccine records to molly@westernwag.com.

    3. Complete the Waiver: Fill out our waiver to make sure everything is squared away before your first visit.

    4. Schedule Evaluation Day: Book a fun evaluation day so your pup can meet our team and make new furry friends!

    We can’t wait to meet you and your tail-wagging companion! 🐾

  • For daycare and boarding services, we require the following vaccines: Rabies, Distemper, Parvo, Lepto, K9 Influenza, and Bordetella. We also ask for a recent fecal test, updated every six months.

  • To ensure your pup feels comfortable and fully part of the pack, we require a minimum attendance of once per week for daycare. This helps your dog build confidence, bond with their playmates, and feel right at home every visit! 🐾

  • Boarding at Western Wag is an exclusive service for our daycare clients. If you’d like to board with us, your pup must first join our daycare pack. Simply purchase a daycare package or drop-in session to get started—we’ll take care of the rest! 🐾

    New to Western Wag? No problem! Just:
    ✔️ Sign up on Acuity, our booking software
    ✔️ Email your pup’s vaccinations and documents to molly@westernwag.com
    ✔️ Complete our waiver
    ✔️ Book an evaluation day to meet the team and new playmates!

  • Grooming services are exclusively available to our daycare clients. To book a grooming session, your pup must be enrolled in daycare with an active package. Grooming takes place during daycare hours, ensuring your dog gets pampered while enjoying their day of play! 🐾

  • Absolutely! Every pup gets an exit bath after their boarding stay to ensure they head home fresh and clean. Plus, you can add on services like a nail trim, blow-dry, or deshed to have your furry friend looking and feeling their absolute best. After all, being a dog can be a messy business, but we’ll have them polished and ready for home in no time! 🐾

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